Below FAQ's are some common concerns for you before ordering, if you have other questions, please just send it to
If all items in your order are in stock, orders placed before 3 PM (Saturday to Thursday, except holidays) will begin to process the same day. Orders received after the cutoff times will begin to process the next business day.
Amaya prides itself on the timely delivery of your beauty products and so long as the shipment has not left our warehouse, the order may be cancelled. Cancellations can be completed by contacting our Customer Service team via emailing us at or calling at +97148230459. If the shipment has already left our warehouse, we won't be able to cancel the order. However, if the order is cancelled once shipped, such customer account will get blocked for future cash on delivery orders.
All promotions come with certain terms and conditions during their validity. Promotions can not be combined with any other promotions. We don't do any cash giveaway promotions, kindly beware of such scams.
There are 2 main options for payment: • Free Cash on Delivery (within UAE) • Credit Card Online You are free to use any payment method to place an order. PAYMENT INFORMATION We use secure payment facilities for online credit card purchases and all the information and the details stored with the customer's permission are encrypted and fetched directly by the payment gateway. Can I use foreign cards? • We do accept foreign credit cards.
Impatient to receive your new order? Good news! You will receive email updates as the status of your order progresses. You can also track the progress of your order anytime in the Track Orders section of your account. Once your order has shipped, a dedicated tracking link will become available to track the status of delivery in real-time.
Please check here refund and return policies.
The professional section is only for Salon, Spa, and other Beauty centers or those are having the commercial license to use the professional products.
To order the professional products please email us at or call us at +97148230459. Our professional beauty consultants will assist you with the items and orders.
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